My stay at Palais Coburg was really good, with luxurious rooms and excellent service from the concierge. The ambiance of the hotel is simply stunning, creating an experience that felt royal. However, I encountered some issues with the minor layout of the suite and the pricing transparency for breakfast that could be improved.
Rooms
9.0
The City Suite was incredibly spacious and well-appointed, featuring a kitchenette and luxurious bedding that made for a comfortable stay. However, the layout can be a bit confusing due to multiple levels, and the furnishings felt somewhat dated for such a high price point.
Service
10.0
The service throughout my stay was amazing, especially the concierge who went above and beyond to help me with a personal request. The staff were consistently friendly and professional, making me feel welcomed at every turn.
Location
9.0
The central location was perfect for exploring Vienna, with major attractions just a short walk away. I found it both convenient and charming.
Dining
8.0
I didn’t dine at the Michelin-starred Nickol restaurant, but I did enjoy the lounge where the quality of champagne and snacks was good. The breakfast details could have been clearer regarding pricing, which I felt was a bit lofty.
Facilities
9.0
The hotel boasts amazing facilities, including a great wellness area. I loved the free mini-bar and complimentary champagne which added a special touch to my stay.
Nicholas
United Kingdom,
February
2025
5.8/10
My stay at Palais Coburg was a truly luxurious experience, from the really good staff to the exquisite room amenities. While the dining experience at Clementine Restaurant was a highlight, I found the breakfast service a bit rushed. Overall, the ambiance and spacious accommodations made my birthday celebration special, despite a couple of minor flaws.
Rooms
10.0
I was upgraded to a Palais Suite with a stunning view of St. Stephen's Cathedral. The room was incredibly spacious, elegantly furnished with antiques, and featured a giant bath and a courtesy mini bar stocked with a delicious bottle of champagne.
Service
10.0
The staff made me feel like the most important guest. they remembered my name and preferences. The Guest Experience manager was incredibly helpful in coordinating my requests ahead of time.
Location
9.0
The hotel's central location was an added bonus, making it easy for me to explore Vienna’s charming streets after a winter's day out.
Dining
8.0
Breakfast at Clementine was good, with a huge selection ranging from healthy options to decadent treats. However, it felt a bit rushed towards the end as I was not given ample time to enjoy my meal fully.
Facilities
8.0
The hotel offered a serene atmosphere with impressive facilities, although I did find the distance between different areas a bit of a workout. especially navigating the stairs to my suite.
Riley
United Kingdom,
December
2024
6.8/10
My stay at Palais Coburg was nothing short of really good, with an very nice ambience and a dedicated staff that made every moment pleasurable. The luxurious room was immensely spacious and beautifully appointed. However, I wish there had been more detailed descriptions of breakfast options upfront, as some choices were rather steep in price.
Rooms
10.0
The room I stayed in was luxuriously spacious, with a kitchenette and comfortable furnishings. The attention to detail was evident, from the quality bedding to the well-stocked refrigerator.
Service
10.0
Every staff member I encountered was genuinely friendly and went above and beyond. The concierge arranged opera tickets and private tours for me, showcasing amazing dedication to guest satisfaction.
Location
10.0
The hotel's central location made it easy for me to explore Vienna. Proximity to public transport was a good bonus, enhancing my overall experience.
Dining
10.0
Breakfast was available via room service, and each meal arrived right on time. The unique culinary artistry presented was a highlight during my stay.
Facilities
10.0
The amenities offered, such as the spa and impressive wine cellar, added to the overall luxurious experience. I particularly enjoyed the private wine tasting tour.
Eileen
United Kingdom,
December
2024
5.0/10
My stay at Palais Coburg was an extraordinary experience marked by really good service and luxurious amenities. The staff was incredibly attentive and went above and beyond to accommodate our needs. The only downside was a minor accessibility issue, which was quickly resolved. Overall, the stunning rooms and exquisite dining made my visit lovely. 🥂✨
Rooms
9.0
The suite I stayed in was spacious and beautifully appointed with a kitchenette, comfortable bedding, and a luxurious bath. The attention to detail was amazing, creating a welcoming environment. However, I did encounter one accessibility issue that required a room change, which the staff promptly arranged.
Service
10.0
The staff exemplified professionalism and friendliness, making me feel cared for throughout my stay. They were incredibly helpful, assisting with everything from opera ticket bookings to special surprises for birthdays, ensuring each moment was special. Their attention to detail truly set this experience apart.
Location
10.0
Palais Coburg's location is superb, just a block from the ring tram and right in the heart of the city. It allowed me easy access to explore the historic sites and shops in Vienna, enhancing my overall experience.
Dining
10.0
The culinary offerings at the hotel were excellent, with room service breakfast arriving precisely on time each morning. The quality of food combined with unique flavors made each meal a delight, greatly enhancing my stay.
Facilities
9.0
The hotel features a wonderful range of facilities, including a spa and impressive event spaces. The private wine cellar tours are not to be missed, showcasing an extensive wine collection that reflects the hotel's rich history.
J.
United Kingdom,
November
2024
7.4/10
My stay at Palais Coburg Hotel was filled with mixed experiences. While the opulence was overwhelming at times, the warmth and professionalism of the staff made up for it. I adored my spacious suite, beautifully decorated with antiques, though navigating the layout was quite a workout. Dining at the Clementine Restaurant was a highlight, serving delectable dishes and an impressive breakfast.
Rooms
8.0
The room was impressively spacious and elegantly furnished, but the layout was a bit challenging with some stairs involved.
Service
10.0
I found the staff to be exceptionally friendly and professional, treating me as if I were their most important guest.
Location
9.0
Situated in a quiet corner of the city, the hotel's central location made exploring Vienna quite easy, despite the walks involved.
Dining
9.0
Clementine Restaurant exceeded expectations with its a la carte offerings and good breakfast options, though I wish there were a buffet available.
Facilities
8.0
The hotel offered a range of services, including 24-hour room service and a lovely bar, enhancing the overall comfort of my stay.
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